Knowing your employee
plays a vital role when it comes to motivating them to deliver to their level
best. While this is a well- recognized and common business practice, knowing
your employees is a lesser-known virtue. (Lauharanta, M., 2018). You need to understand your employees and
what they expect from the organization? There are managers in some
organizations who don’t even know the names of their subordinates. (Juneja, P., 2015).
Employees will have a
sense of recognition when their managers notice and appreciate the work been
done by them. To do this the managers should be able to get along with each
team member and be able to communicate with them effectively. (Juneja, P., 2015).
So how well do you know your team members? Take a moment to consider these
questions as you think about them:
1. Who on your team has a birthday this month?
2. Has anyone been facing a family crisis, or
personal issue that might be hindering their work?
3. How many team members are married? Have children?
Are grandparents?
4. Who on your team is a creative thinker? Who is
more analytical? Do they enjoy contributing using these skills? (Attridge, H.,
n.d.).
Developing a strong
relationship between the employer and employee is important to the
organization. Knowing your employee helps the management to understand employee
needs and interact to increase productivity. (Werner, J., and Desimone, R.
2012). A pat on the back for a job well done is necessary to let them know that
they are indispensable to the organization. (Juneja, P., 2015).
Companies need to have
a better idea of their employees when it comes to job satisfaction. When managers stop
listening to their team members, they become demotivated and they simply will
not give the
organization their full commitment. Eventually,
the bare minimum required to obtain the monthly salary will be met. (Fundamentals of Human Resource
Management 2014)
Developing connections with your employees is the basis
for trust. To get to know and understand your employees should start with, holding
steadfast to three basic tenets rooted in human nature.
·
As an employer, you recognize that he/she matters.
·
The desire to “belong” is powerful.
·
Understanding that employees are wired for community.
As an employer, if you have tapped into these tenets,
an employer should be able to tap into the interests of the employees and begin
to understand them more sincerely. The more you learn about your employees, the
more appreciative a manager becomes of the diversity of the team. (Deuel, T., 2016).Taking the time to get to know your
employees, shows them that the organization values them and that they are
valued not as mere workers but valued as individuals. Employees will know that
they are valued for more than what they do but for who they are. Getting to
know your employees boils down to one word –trust. Once the foundation for
trust has been laid, the organization will be creating an environment where all
employees feel important and feel like they have something to offer. ( Arnold, G., 2016).
References
Arnold, G., 2016. More Than Small Talk: The Importance Of
Getting To Know Your Employees - Business Marketing Engine. [online]
Business Marketing Engine. Available at:
<https://businessmarketingengine.com/more-than-small-talk-the-importance-of-getting-to-know-your-employees/>
[Accessed 17 October 2020].
Attridge,
H., n.d. Why Leaders Should Get To Know Team Members | ALCN.
[online] Academy of Leadership Coaching & NLP. Available at:
<https://nlp-leadership-coaching.com/why-leaders-should-get-to-know-team-members/>
[Accessed 15 November 2020].
Deuel,
T., 2016. The Huge Benefits Of Getting To Know Your Employees.
[online] IRIS. Available at:
<https://www.iris.xyz/growth/the-huge-benefits-of-getting-to-know-your-employees/>
[Accessed 17 October 2020].
Juneja, P., 2015. Importance Of Knowing Employees. [online]
Managementstudyguide.com. Available at:
<https://www.managementstudyguide.com/importance-of-knowing-employees.htm>
[Accessed 17 October 2020].
Lauharanta, M., 2018. The Importance Of Knowing Your Employees.
[online] Blog.smarp.com. Available at:
<https://blog.smarp.com/the-importance-of-knowing-your-employees>
[Accessed 17 October 2020].
Werner, J., and Desimone, R. (2012). Human Resource Development. 5th ed. India: Cengage Learning, pp.301-310.
Fundamentals of Human Resource Management.
(2014). 5th ed. Singapore: McGraw-Hill.
Employees are indeed true assets of an organization. Managers need to know their employees well to expect them to contribute their level best and also to remain loyal towards the organization. Employees need to feel valued and important at the workplace for them to deliver their level best.
ReplyDeleteGood leaders know that a business is just an entity. They also know it’s the people who give substance to that entity. People matter to them. Thus, getting to know their people on a deeper level is something they focus on. Why? Because they recognize connections in the workplace make a difference(Deuel 2016).
I agree with you Janaka. Studies show that the significance employers pay to motivate employees found that money is not the only motivating factor for everyone and not in every circumstance. Employers need to be approachable and encourage an open door policy. This can make a big difference in the work place morale, employee performance and job satisfaction. This will allow the employer to get the most efficiency out of them.(Arnold 2016)
ReplyDeleteOrganizations who wants to achieve competitive position and to increase its productivity should adopt the approach of attraction, recruitment, retention and development of intellectual capital (Beatty & Becker, 2005). Talent management decisions lead towards the improvement of talent in organization and enhance the quality of business design that influences the choices regarding employees (Lewis & Heckman, 2006). Talent management improves employee’s skills and career planning opportunities and it ensures companies that competent employees will enhance the organization’s reputation and performance (Gandz, 2006). Holland et al. (2007), emphasized that the companies can improve their performance by using resource-based view (RBV) in recruitment, retention and development process and can get competitive advantage.
ReplyDeleteWhen conflicts and is understandings arise ,it effort to increase stress level and spoil the ambience. So, communication between employees also important as communication between employees and employer. In such a situation, every one should mature enough to understand which is confidential and disclosed. When you hear meaningful statements from managers it's lead to make good work culture (Gibson, K.R., O’Leary, K. and Weintraub, J.R. 2020).
ReplyDeleteEmployee engagement is more than just a buzzword. Engagement affects just about every important aspect of the organization, including profitability, revenue, client experience, turnover, and much more. Employees who feel connected to their organization work harder, stay longer, and motivate others to do the same. (Deuel 2016).
ReplyDelete